Privacy Policy
CHH TECH INNOVATORS SDN. BHD. (202401047783 / 1593629‑T)
Email: info@chhtech.shop
1. User-Provided Information
When you register or place an order, we collect details such as your name, email, phone number, billing/shipping address, and password.
If you contact us via email, we may store the email content, your address, and our replies.
You can also invite friends to try our service—if so, we’ll only use their email to send your invitation.
2. Cookie Information
We use cookies—small files stored on your browser—to enhance your experience. We use:
- Session cookies (deleted after you close your browser)
- Persistent cookies (remain for returning visits)
You can disable cookies via your browser, but some features may then stop working. Cookies help us remember your login, preferences, and personalize content.
3. Server Log Data
Our servers automatically collect log data each time you visit, including your IP address, browser type, referring page, date/time, and pages accessed—standard web management practice .
4. Web Beacons / Clear GIFs
We may use clear GIFs (tracking pixels) in emails and on the site to detect if pages or emails are opened. These do not contain personally identifiable data and are used for analytics and marketing.
How We Use Your Information
- To process orders and communicate status updates
- To personalize your experience and remember preferences
- To send service-related notices (via email, replacing postal notices when applicable)
- With your consent, to send newsletters or promotional content—opt-out available in your account settings
We may also use identified data for analytics, diagnostics, security, and service improvement
5. How We Share Your Information
A. Personal Data
We do not sell your personal data. We share it only with:
- Service providers (e.g., payment gateways, fulfillment partners) bound by this policy
- Legal authorities, if required by law (e.g., PDPA requests, subpoenas)
In corporate events like mergers or acquisitions, user data may be transferred but remains protected under PDPA.
B. Non-Personal Data
Aggregated or anonymous usage statistics (like clicks, browser type, or referring page) may be shared with third parties for insights or improving services .
6. How We Protect Your Information
We use commercially reasonable measures (encryption, secure servers) to safeguard data. However, no system is completely secure, and you transmit data at your own risk.
7. Data Breach Notice
If there's a breach, we’ll notify affected users promptly—as required by PDPA—and take measures to mitigate impact
8. Your Privacy Choices
Not providing data: You can decline to provide personal information, but this may prohibit your use of certain services.
Review & correction: You can access and edit your data by contacting us.
9. Children’s Privacy
We do not knowingly collect data from anyone under 13. If a child's data is discovered, we will delete it immediately. Please contact us if you suspect this has occurred.
10. Notification Procedures
We may notify you by email or via prominent notices on our site about policy updates or required legal notices. You can opt-out of marketing notifications at any time.
11. Changes to This Policy
We may update this policy occasionally. Any changes take effect once posted. Continued use of our site after updating constitutes acceptance of the new policy.
By using CHH Tech Innovators services, you consent to this policy. Thank you for trusting us with your information and privacy.